Please can you spare us 5 minutes to tell us about your recent experience with St Nicholas Hospice Care.
What service did you experience?
Community Nursing
Out of Hours (OOH) Service
Sylvan Ward
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I am...
The patient
Carer / Guardian
Relative
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We were satisfied with the care provided by the hospice staff
1 Strongly Agree
2 Agree
3 Disagree
4 Strongly Disagree
5 No Opinion
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Our concerns were dealt with in a timely manner
1 Strongly Agree
2 Agree
3 Disagree
4 Strongly Disagree
5 No Opinion
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We were involved in decision making regarding the plan of care for our family
1 Strongly Agree
2 Agree
3 Disagree
4 Strongly Disagree
5 No Opinion
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Staff treated our family, our home (if appropriate) and our belongings with respect
1 Strongly Agree
2 Agree
3 Disagree
4 Strongly Disagree
5 No Opinion
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Staff explained our care, what services were available, our rights and responsibilities and what would happen next
1 Strongly Agree
2 Agree
3 Disagree
4 Strongly Disagree
5 No Opinion
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We were able to reach hospice staff in a timely manner whenever necessary including out of hours
1 Strongly Agree
2 Agree
3 Disagree
4 Strongly Disagree
5 No Opinion
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We would recommend the hospice to those who may need their service
1 Strongly Agree
2 Agree
3 Disagree
4 Strongly Disagree
5 No Opinion
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Staff provided emotional support during our hospice experience
1 Strongly Agree
2 Agree
3 Disagree
4 Strongly Disagree
5 No Opinion
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Staff assisted with managing any symptoms as they arose
1 Strongly Agree
2 Agree
3 Disagree
4 Strongly Disagree
5 No Opinion
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Please help others get great care by sharing your views and experience. The more detail you can add the better. Please make constructive suggestions on how we could improve to give even greater care.
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